Shipping and Return Policy

Partager la joie


Shipping and Return Policy

Free standard shipping on all orders over $150

All orders are processed within 3 business days

Standard Shipping is $10 within the U.S. and delivery time is within 7-10 business days once the order is processed.

Expedited Shipping is $20 within the U.S. and delivery time is within 3-5 business days once the order is processed.

 

Returns:  All returns must be completed within 14 days of purchase date, after which we can not offer you a refund or exchange.  To be eligible for a refund, the item must be unworn/ unused and in the same condition that you received it. Gift cards are non-returnable.



To complete your return, please contact Kristin@partagerlajoie.com to notify of your return.  You are responsible for return shipping costs. Shipping costs are non-refundable unless the item was damaged or received in error.  We recommend using traceable shipping service or electing shipping insurance for returns. We do not guarantee that we will receive your return.

To return your product, please mail to 615 West Johnson Ave, Suite 202, Cheshire CT 06410, USA.  Please contact Kristin@partagerlajoie.com if other arrangements or information is needed.


Exchanges: We only offer exchange on items that are defective or damaged.  All exchanges must be completed within 14 days of purchase date. Please contact Kristin@partagerlajoie.com regarding an exchange.



Shipping: Shipping costs vary depending on weight of order and speed of delivery.  Shipping cost on all orders less than $150 are paid by the customer. If expedited shipping is requested please contact Kristin@partagerlajoie.com.  Otherwise the most efficient and least expensive delivery cost will be selected. You will be notified of shipping updates and delivery information. Local pickup is available (zip code 06798)by contacting Kristin@partagerlajoie.com

Free shipping is available on orders $150 and over,  up to 10lbs in weight. Deliveries over 10lbs will follow protocol for shipping policy